Terms of service
Last updated: 2025/11/13
Welcome to Przewalski. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By accessing or purchasing from our website, you agree to these Terms. Please read them carefully before using our Services.
1. Acceptance of Terms
By using our website or purchasing products, you agree to comply with these Terms, our Privacy Policy, and any additional guidelines, rules, or policies linked to the Services.
We may modify these Terms at any time. Changes will be posted on this page, and your continued use of the Services constitutes acceptance of the updated Terms.
2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase from our website or use our Services.
By using the Services, you represent and warrant that you have the legal capacity to enter into a binding agreement.
3. Products and Availability
We strive to display accurate colors, images, and descriptions of our products, but actual product appearance may vary due to screen settings or manufacturing variations.
Product availability, specifications, and prices are subject to change without notice.
We reserve the right to discontinue any product at any time without liability.
4. Ordering and Payment
All prices are listed in USD, unless otherwise indicated.
Accepted payment methods include credit/debit cards, PayPal, and other supported payment options.
You agree to provide accurate and up-to-date billing, shipping, and contact information.
Orders may be canceled or delayed if payment is declined or if incorrect information is provided.
5. Shipping and Delivery
Shipping fees and delivery times vary depending on location and shipping method.
Once shipped, tracking information will be provided via email.
We are not responsible for customs delays, import duties, or local taxes that may apply.
6. Returns, Exchanges, and Refunds
Returns and exchanges are accepted within 60 days of delivery for unused, unwashed products with original tags and packaging.
Defective or incorrect products may be returned for a full refund, including shipping fees.
Refunds will be issued to the original payment method after inspection.
Shipping fees for returns due to personal preference are the responsibility of the customer.
7. Warranties and Disclaimers
Products are provided “as is” and without warranties of any kind, whether express or implied.
While we ensure high-quality materials and construction, we do not guarantee that the products will meet every individual expectation regarding fit, performance, or comfort.
We are not liable for injuries, damages, or losses resulting from improper use of products.
8. Intellectual Property
All content on the website, including text, images, graphics, logos, and branding, is owned by Przewalski and protected under copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, or use any content from the website without written permission.
9. User Conduct
You agree not to:
Use the website for unlawful, fraudulent, or malicious purposes.
Upload viruses, malware, or harmful code.
Interfere with the operation or security of the Services.
Misuse or abuse the Services in a way that harms other users or the company.
10. Promotions, Subscriptions, and Discounts
Promotional codes, discounts, and special offers are subject to specific terms and expiration dates.
Offers cannot be combined unless explicitly stated.
We reserve the right to cancel promotions or adjust terms at our discretion.
11. Sustainability and Ethical Practices
At Przewalski, we are committed to sustainability, fair labor practices, and ethical sourcing.
We strive to reduce environmental impact through eco-conscious packaging, energy-efficient processes, and materials sourced responsibly.
While we aim for accuracy, we cannot guarantee absolute environmental neutrality of every product.
12. Limitation of Liability
To the fullest extent permitted by law, Przewalski, its directors, employees, or affiliates are not liable for indirect, incidental, or consequential damages arising from your use of the Services.
Our maximum liability for any claim related to the Services is limited to the purchase price of the product giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless Przewalski, its affiliates, and employees from any claims, damages, or expenses arising from your breach of these Terms, violation of laws, or misuse of the Services.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Georgia, U.S.A., without regard to its conflict-of-laws principles.
The parties will first attempt to resolve any dispute arising out of or relating to these Terms through good-faith negotiations for 30 days after written notice. If unresolved, the dispute will be finally settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The seat and venue of arbitration is Atlanta, Georgia, and the language is English. Judgment on the award may be entered in any court of competent jurisdiction.
15. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
16. Contact Information
For questions or concerns regarding these Terms:
Email: info@przewalski.com
U.S. Office Address: 2160 Breckinridge Blvd, Suite 100 Lawrenceville, GA
Company Address: RUA ANTONIO NOBRE N 113 1 ESQ,RIO TINTO,4435-108,Portugal